Shipping policy
Last Updated: August 15, 2026
Thank you for shopping with Alexis Tyler Store. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.
Shipping Area
Alexis Tyler Store currently ships to addresses within the United States only.
We do not currently offer shipping to Canada or other international destinations.
Order Processing Time
Orders are generally processed within 1–3 business days after your order has been successfully placed and payment has been confirmed.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will normally begin processing on the next available business day.
Processing times may occasionally be extended during holidays, promotional periods, or periods of unusually high order volume.
Estimated Delivery Time
Once your order has been processed and shipped, estimated delivery generally takes:
3–7 business days
Please note that the 3–7 business day delivery estimate does not include the 1–3 business day processing period.
Delivery times may vary due to your location, carrier operations, weather conditions, holidays, transportation disruptions, or other circumstances outside our reasonable control.
Shipping Costs
Any applicable shipping charges will be calculated and displayed during checkout before you complete your order.
If Alexis Tyler Store offers free shipping or another shipping promotion, applicable requirements or restrictions will be provided with the offer.
Order Tracking
Once your package has shipped, you may receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours after shipment for the carrier's tracking system to display updated information.
Multiple-Item Orders
We make reasonable efforts to ship all items from the same order together.
However, some items may arrive separately because of product availability, fulfillment arrangements, packaging requirements, or carrier services.
If your order is divided into multiple shipments, separate tracking information may be provided for each package.
Shipping Address Changes
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please verify your name, street address, apartment or unit number when applicable, city, state, and ZIP code before completing checkout.
If you notice an error after placing your order, contact us as soon as possible. We will make reasonable efforts to assist you before shipment, but we cannot guarantee address changes after fulfillment has begun or the package has shipped.
Delayed Shipments
Occasionally, packages may be delayed due to carrier disruptions, severe weather, holidays, transportation interruptions, unusually high shipping volumes, or other circumstances outside our reasonable control.
If your order appears delayed, please check your tracking information for the latest carrier update.
If you require additional assistance, contact us with your order number and tracking details.
Lost or Missing Packages
If tracking indicates that your package has been delivered but you cannot locate it, please check the delivery area and, when appropriate, ask household members or neighbors.
You may also contact the shipping carrier for additional delivery information.
If your package still cannot be located, contact Alexis Tyler Store with your order number and tracking information so we can assist you.
Damaged, Incomplete, or Incorrect Orders
If your order arrives damaged, defective, incomplete, or contains an incorrect item, please contact us promptly.
Please provide your Order ID, a description of the issue, and clear photographs of the product and packaging when applicable.
We will review the issue and provide further assistance.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Because orders may enter processing quickly, we cannot guarantee changes or cancellations after fulfillment has started.
Once an order has shipped, eligible returns will be handled according to our Return & Refund Policy.
Contact Us
For questions regarding shipping, tracking, or delivery, please contact:
Alexis Tyler Store
Email: helalotman964@gmail.com
Telephone: (262) 629-7947
Address: 212 S University Dr, West Bend, Wisconsin 53095, United States